Hospitality is a people business. Heart of Hospitality celebrates the moments and lives of people who make hospitality so special.

Think of your last holiday, the special birthday meal with friends, the business trip where the deal finally got done. Every day, around the world, people come to hospitality venues to celebrate, to dream, to escape, to work, to play, to spend time with loved ones, to laugh and to love. What an industry to be a part of; to be the person responsible for these precious moments and the memories that follow.

Those who work in the industry do so for many reasons, most commonly because they simply like people. They care about the craft, the experience and the service because it matters. It matters to our guests and therefore it matters to us.

Hospitality is the epitome of diversity, bringing together people from all backgrounds, from all walks of life, from all over the world. It is an industry full of passionate, creative and talented people some of whom have worked in the industry their entire life, others who fell into the sector and fell in love with it. Whatever their background, their stories are connected by their talent, love and care for what they do.

Hospitality is a people first business full of people people who chat, and connect, and use their talent and creativity to create special moments and tiny touches that matter to their guests, that matter to each of us.

Here we celebrate their work, their stories and their heart.